For friends, family, colleaguesPrototype · Demo mode
You noticed. That matters.
Being worried about someone can feel heavy. Here's how to help without putting them (or you) at more risk.
Gentle steps
- 1Ask, don't diagnose."How are you, really?" is enough.
- 2Listen without fixing.Silence is okay. So is not knowing what to say.
- 3Never share their situation without consent.Unless a child is at risk or someone's life is in immediate danger.
- 4Offer options, not orders.Share a helpline or this gateway — let them choose.
- 5Look after yourself too.You can't pour from an empty cup.
When to call for help immediately
- They are being physically hurt or threatened — call 999.
- They say they are going to end their life tonight — stay with them and call 999 or NHS 111 (mental health option).
- A child is at risk — call your local authority's children's social care, or 999.
Want to walk this through with someone?
You can open the chat and just talk. You don't need to share their name or details.