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In immediate danger? Call 999 or go to A&E. For urgent mental-health help in England, call NHS 111 and choose the mental-health option.

Join us, thoughtfullyPrototype · Demo mode

Volunteer with care — for others, and yourself.

This is emotional, boundaried work. We only accept volunteers who have been trained, are actively supervised, and want to hold this well.

Listener

Hold space in chat, phone, or SMS. Trauma-informed training required. Weekly supervision.

Coordinator

Route cases, hold the queue, escalate to safeguarding. Requires 6 months as a listener.

Safeguarding lead

Paid role. Reviews high-risk cases and holds the on-call rota. Regulated background checks.

What we promise you

  • · Structured, trauma-informed training before any live shift.
  • · A named supervisor and monthly clinical supervision.
  • · Clear boundaries: no lone-working with high-risk cases.
  • · Reasonable expenses paid (travel, phone, wellbeing).
  • · Safeguarding leads and coordinators are paid roles, not volunteer.
  • · Permission to step away, without guilt, whenever you need.

Register interest